Acceptable Use Policy
Guidelines for Responsible Use of ZuvoHQ Services
Last Updated: 9/16/2025
Transparency & Data Handling
We do not sell or share personal information for cross‑context behavioral advertising. Limited third parties ("Subprocessors") support core functionality (hosting, storage, payment, authentication, analytics after consent). See /subprocessors & the Data Processing Agreement at /data-processing-agreement.
Children: Our services are not directed to individuals under 16. You must not upload footage primarily featuring children without verifiable consent and lawful basis; no content involving minors in unsafe, exploitative, or privacy-invasive contexts.
AI & Automation: We may employ AI-assisted tooling (e.g. transcript analysis, cut detection, formatting suggestions) internally to accelerate edits. Such tooling operates under confidentiality controls; we do not use your raw footage to train public models.
Privacy Controls: For data subject rights (access/erasure) submit via /gdpr-data-request. See also our Privacy Policy & Cookie Policy.
What We Support
ZuvoHQ is designed to help legitimate businesses with professional video production. We encourage:
Business Content
• Product demonstrations
• Service explanations
• Brand storytelling
• Educational content
• Customer testimonials
Marketing Goals
• Lead generation
• Brand awareness
• Sales conversions
• Community building
• Thought leadership
Prohibited Content & Activities
Illegal Content
• Content promoting illegal activities
• Copyrighted material without permission
• Fraudulent or deceptive claims
• Money laundering or financial crimes
• Any content violating local, state, or federal laws
Harmful Content
• Adult content or sexual material
• Violence, threats, or harassment
• Hate speech or discriminatory content
• Content promoting self-harm
• Doxxing or privacy violations
Misleading Practices
• False medical or health claims
• Get-rich-quick schemes
• Pyramid schemes or MLM deception
• Fake reviews or testimonials
• Impersonation of individuals or brands
Platform Abuse
• Spam or unsolicited content
• Automated account creation
• Circumventing content policies
• Reverse engineering our services
• Reselling content without permission
Content Quality Standards
To maintain high standards across our platform, all content must meet these requirements:
• Authentic: Based on real businesses, products, or services
• Truthful: No false claims about results, efficacy, or outcomes
• Professional: Suitable for business and marketing contexts
• Original: Not copied from competitors or other creators
• Compliant: Meets platform requirements (Instagram, TikTok, LinkedIn, etc.)
Intellectual Property Rights
Your Content Rights
You retain full ownership of your brand assets, footage, and final content. ZuvoHQ receives only the rights necessary to provide our services.
You Must Have Rights To:
• All footage, images, and audio you provide
• Brand logos, trademarks, and other assets
• Music, if requesting specific tracks
• Any third-party content you want included
ZuvoHQ Will Not:
• Use copyrighted music without proper licensing
• Include competitor logos or trademarks
• Create content that infringes third-party rights
• Reuse your content for other clients
• Sell your personal information or permit data brokers to profile you
Account Holder Responsibilities
By using ZuvoHQ services, you agree to:
• Provide accurate business and contact information
• Keep your account credentials secure
• Notify us immediately of any security breaches
• Use the platform only for legitimate business purposes
• Respect our team members and other users
• Comply with all applicable laws and regulations
Policy Enforcement
Violation Response:
• Warning: First-time minor violations receive a warning and education
• Content Removal: Violating content will be removed and projects halted
• Account Suspension: Repeated or serious violations result in temporary suspension
• Permanent Ban: Severe violations lead to permanent account termination
• Legal Action: Illegal activities will be reported to authorities
Reporting Violations
Help us maintain a safe platform by reporting suspicious activity or policy violations:
Report To: abuse@zuvohq.com
Include: Account details, violation description, supporting evidence
Response Time: 24-48 hours for initial review
Anonymity: Reporter identity protected unless legally required
Questions About Our Policies?
Our team is here to help clarify any guidelines or discuss specific use cases.