Cookie Policy
This Cookie Policy explains how ZuvoHQ Limited uses cookies and similar technologies when you visit our website and use our services. We do not sell or share personal information for cross-context behavioral advertising.
Last Updated: 4 October 2025
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow us to:
- • Remember your login status and preferences
- • Analyze website traffic and user behavior
- • Provide personalized content and advertising
- • Improve website functionality and security
- • Process payments securely through Stripe
Types of Cookies We Use
Strictly Necessary Cookies
RequiredPurpose: Essential website functionality, authentication, security
Examples: Authentication tokens, session management, security preferences
Session to 1 year
ZuvoHQ
Analytics Cookies
OptionalPurpose: Website performance monitoring, user behavior analysis
Examples: Page views, click tracking, conversion analytics
1-2 years
Google Analytics, Vercel Analytics
Marketing Cookies
OptionalPurpose: Advertising personalization, campaign tracking
Examples: Ad preferences, campaign attribution, retargeting
30 days to 2 years
Google Ads, Facebook Pixel, Stripe
Functional Cookies
OptionalPurpose: Enhanced user experience, personalization
Examples: Language preferences, UI customization, form data
30 days to 1 year
ZuvoHQ
Detailed Cookie Information
| Cookie Type | Purpose | Duration | Can Disable | Third Parties |
|---|---|---|---|---|
| Strictly Necessary Cookies | Essential website functionality, authentication, security | Session to 1 year | No | ZuvoHQ |
| Analytics Cookies | Website performance monitoring, user behavior analysis | 1-2 years | Yes | Google Analytics, Vercel Analytics |
| Marketing Cookies | Advertising personalization, campaign tracking | 30 days to 2 years | Yes | Google Ads, Facebook Pixel, Stripe |
| Functional Cookies | Enhanced user experience, personalization | 30 days to 1 year | Yes | ZuvoHQ |
Third-Party Services
We use the following third-party services that may set cookies:
Google Analytics
Website traffic analysis and user behavior tracking
Privacy Policy: analytics.google.com/analytics/web/provision/#/p
Stripe
Secure payment processing and fraud prevention
Privacy Policy: stripe.com/privacy
Vercel Analytics
Website performance monitoring and optimization
Privacy Policy: vercel.com/legal/privacy-policy
Firebase
User authentication and database services
Privacy Policy: firebase.google.com/support/privacy
Managing Your Cookie Preferences
You have several options to control cookies:
1. Cookie Banner: When you first visit our website, you can accept or decline optional cookies through our cookie banner.
2. Cookie Settings: Use the "Cookie Settings" button to modify your preferences at any time.
3. Browser Settings: Configure your browser to block or delete cookies. Note that this may affect website functionality.
4. Opt-out Links: Use direct opt-out links for third-party services like Google Analytics.
Legal Basis for Cookie Use
Under New Zealand privacy law, the EU GDPR, and California CCPA, we process cookies based on:
- Strictly Necessary: Legitimate interest in providing secure website functionality
- Analytics: Your consent and our legitimate interest in improving our services
- Marketing: Your explicit consent for personalized advertising and marketing
- Functional: Your consent for enhanced user experience
Cookie & Storage Details
Representative list (may evolve). We minimize cookie usage; some values may be stored in localStorage rather than traditional cookies. Consent category governs activation. GA cookies only set after explicit consent.
| Name / Key | Type | Purpose | Expiry | Category |
|---|---|---|---|---|
| __Host-next-auth.csrf-token | Cookie | Auth security (CSRF protection) | Session | Strictly Necessary |
| session-token | Cookie | Maintain authenticated session | Session | Strictly Necessary |
| cookie_consent_prefs | localStorage | Store user consent selections | 12 months | Strictly Necessary |
| _ga / _ga_* | Cookie | Google Analytics visitor & session metrics (anonymized IP) | 14 months | Analytics (Consent) |
| _gid | Cookie | Google Analytics page differentiation | 24 hours | Analytics (Consent) |
| marketing_campaign_view | localStorage | Track campaign modal dismissal (frequency capping) | 30 days | Functional (Consent) |
Note: Names may differ in production. We will update material changes here; for newly introduced third-party cookies, see release notes or change log.
Questions About Cookies?
If you have questions about our use of cookies or want to exercise your privacy rights, please contact us:
Email: alex@zuvohq.com
Phone: +64 9 123 4567
Address: 123 Queen Street, Auckland 1010, New Zealand
This Cookie Policy is part of our Privacy Policy and is governed by the laws of New Zealand. Last updated: 4/10/2025. Related pages: /security-compliance • /vulnerability-disclosure • /subprocessors