No Refund Policy

SATISFACTION GUARANTEED

No Refund Policy

ZuvoHQ Limited - Final Sale Terms

Last Updated: 9/16/2025

No Refund Policy: All sales are final once processing begins (within 2 hours of payment or when asset review starts). We deliver professional product videos built to convert - no refunds or revisions are offered. This policy enables our competitive pricing and rapid delivery.

No Refund Policy

All sales are final. We do not offer refunds for any video production services once your order is placed and payment is processed. This policy applies to all products and services offered by Zuvo.

Important: By placing an order, you acknowledge and agree that all sales are final with no refunds available under any circumstances.

Why We Have a No Refund Policy

Our videos are built to convert using proven formulas. Here's why:

• Immediate Production: We begin work immediately upon order placement

• Conversion-Focused: Our videos follow proven formulas for sales, not subjective preferences

• Professional Standards: We deliver according to industry best practices, not individual taste

• Resource Allocation: Production capacity is allocated immediately for your project

Our videos are designed to drive sales and conversions using proven marketing principles.

What You Get Instead of Refunds

While we don't offer refunds, we ensure you receive exactly what you ordered:

• Quality Delivery: Professional videos that meet our documented standards

• Technical Excellence: Proper resolution, audio levels, and file formats as specified

• Conversion Focus: Videos built using proven sales and marketing formulas

• On-Time Delivery: Your videos delivered within the promised timeframe

You receive professional, conversion-focused videos built to drive sales for your business.

No Exceptions Policy

We do not offer refunds for any reason, including but not limited to:

• Personal preference or style choices

• Performance metrics (views, engagement, conversions)

• Platform algorithm changes

• Changes in business direction after ordering

• Dissatisfaction with conversion-focused approach

• Technical delivery meeting our documented specifications

Final Sale: All orders are final sale with no refunds, exchanges, or cancellations after payment.

Our Quality Commitment

Instead of refunds, we ensure quality through:

• Professional editing standards and best practices

• Proven conversion-focused video formulas

• Technical quality control and file delivery standards

• Clear communication about what you'll receive

Questions About Your Order

General Support: support@zuvohq.com

Billing Questions: billing@zuvohq.com

Live Chat: Available during business hours on our website

Response Time: All inquiries acknowledged within 24 hours

Questions About Our No Refund Policy?

Our team is here to help clarify our final sale terms before you order.

Contact Support View FAQ