ACCESSIBILITY COMMITMENT

Web Accessibility Statement

ZuvoHQ is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone through inclusive design and WCAG compliance.

WCAG 2.1 Compliance Status

Level A

Basic accessibility features

Compliant
Level AA

Enhanced accessibility (Target standard)

Compliant
Level AAA

Highest accessibility level

Partial

Last updated: August 16, 2025 • Next review: November 2025

Accessibility Features

Visual Accessibility

  • High contrast color schemes
  • Scalable fonts up to 200%
  • Alt text for all images
  • Clear visual hierarchy
  • Color-blind friendly design
  • Screen reader compatibility

Auditory Accessibility

  • Closed captions on videos
  • Visual notification alerts
  • No auto-playing audio
  • Audio descriptions available
  • Text alternatives for audio content
  • Volume controls on all media

Motor Accessibility

  • Large clickable areas
  • Drag and drop alternatives
  • No time-sensitive actions
  • Voice control compatibility
  • Switch navigation support
  • Customizable interface timing

Cognitive Accessibility

  • Clear, simple language
  • Consistent navigation
  • Error prevention and correction
  • Progress indicators
  • Help and documentation
  • Distraction-free options

Assistive Technology Support

Our website is compatible with the following assistive technologies:

Screen Readers

Supported

Examples: JAWS, NVDA, VoiceOver, TalkBack

Voice Recognition

Supported

Examples: Dragon NaturallySpeaking, Windows Speech Recognition

Keyboard Navigation

Supported

Examples: Tab navigation, keyboard shortcuts

Magnification Software

Supported

Examples: ZoomText, Windows Magnifier

Switch Controls

Supported

Examples: External switches, head tracking

Eye Tracking

Planned

Examples: Tobii Eye Tracker, EyeGaze

Keyboard Navigation Guide

Essential Shortcuts:

  • Tab: Navigate forward through links and form controls
  • Shift + Tab: Navigate backward
  • Enter/Space: Activate buttons and links
  • Esc: Close modals and dropdown menus
  • Arrow Keys: Navigate within menus and components

Skip Links:

  • Skip to main content
  • Skip to navigation menu
  • Skip to footer links
  • Focus indicators on all interactive elements
  • Logical tab order maintained

Browser & Operating System Compatibility

Supported Browsers

  • Chrome 90+ (Recommended)
  • Firefox 88+ with screen reader support
  • Safari 14+ with VoiceOver
  • Edge 90+ with Narrator

Operating Systems

  • Windows 10/11 with built-in accessibility
  • macOS with full VoiceOver support
  • iOS with VoiceOver and Switch Control
  • Android with TalkBack and Select to Speak

Current Limitations & Planned Improvements

Accessibility Feedback

Help us improve! Report accessibility barriers or suggest improvements.

Accessibility Support Contact

Email

accessibility@zuvohq.com

Response within 24 hours

Email Support

alex@zuvohq.com

24/7 Available

Resources

Accessibility guides and documentation

Download center

For urgent accessibility issues affecting your ability to access our services, please call our priority support line or email with "URGENT ACCESSIBILITY" in the subject line.

Standards and Legal Compliance

Standards We Follow

  • WCAG 2.1 Level AA Guidelines
  • Section 508 Compliance (US Federal)
  • EN 301 549 (European Standard)
  • ADA Title III Compliance

Testing Methods

  • User testing with assistive technology users
  • Automated accessibility scanning
  • Manual testing with screen readers
  • Third-party accessibility audits